Shipping policy

Shipping Information

At Nexova, we are committed to delivering your orders safely and as quickly as possible. We work with trusted suppliers and shipping partners to ensure a smooth shopping experience.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

  • India: 5–10 business days
  • Delivery times may vary depending on your location, product availability, weather conditions, or courier delays.

Shipping Charges

  • Free Shipping on selected products.
  • Shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details (where available).

Delays

While we strive to deliver orders on time, unexpected delays due to weather, courier issues, or high order volumes may occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date. We will work with our shipping partners to resolve the issue.

Contact Us

If you have any questions about your shipment, please contact us: